Help

How can we help?

A guide to every page of the Vision Movie studio, answers to common questions, and what to do when something goes wrong.

The ten pages, one by one

1Let’s startThe four tick boxes, paying, and gift codes. 2Choose your musicYouTube, your own track, or our library - and where the music starts. 3Your ideal avatarYour photos, the drafts of pictures, and refining with Claude. 4Create your scriptThe questions, and speaking your answers. 5Direct your visionScene cards: captions, images, video, approving, reordering. 6StoryboardThe whole film at a glance, and the Create button. 7Refine your videoDrafts, exporting the final movie, DaVinci Resolve. 8ShareYour movie’s own page, and posting it. 9What happens nextWidescreen and 4K versions, gifts, a new movie. 10The æntennaThe free companion app.

Everything else

@Your accountSigning in, your movies, your gift codes. !TroubleshootingWhat each message means and what to do about it. ?Questions and answersPrices, timing, refunds, your photos.

Getting around the studio

The studio is ten pages, taken in order. You can go back to any earlier page at any time - nothing is lost.

The bar at the bottom of the studio, with arrows and ten dots
  1. Back arrow. Goes to the page before.
  2. The dots. One per page. The long gold dot is the page you are on. Tap any dot to jump there.
  3. The page name. Which page you are on, out of ten.
  4. Forward arrow. Goes to the next page.

On a computer, the left and right arrow keys on your keyboard do the same thing.

The bar at the top of the studio
  1. Save for later. Saves where you are up to. If you are not signed in, it asks you to sign in, so your movie is kept under your email and not just in this browser.
  2. Sign in. Once you are signed in, this becomes Sign out, and an Account button appears beside it.

Your work is also saved by itself as you go. The small word beside the buttons tells you when it has been saved.

At the bottom of every page there is a Help link, which opens the help for the page you are on, and a Report bug link, which starts an email to us with the page already filled in.